Privacy policy

Last Updated: 2025/12/31

Welcome to [Your Company Name] (“we,” “us,” or “our”). We operate [https://kingwellgroup.com] (the “Site”) as an international e-commerce website. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Site.

1. What Information We Collect

We collect information you give us directly:

When you create an account: name, email, phone number, address
When you place an order: payment information, shipping address, billing address
When you contact us: messages, questions, or feedback
When you sign up for newsletters: email address

We also collect information automatically:

Technical data: IP address, browser type, device information
Usage data: pages you visit, products you view, time spent on site
Cookies: small data files stored on your device (you can control cookies through your browser settings)

2. How We Use Your Information

We use your information for these purposes:

To process and ship your orders
To communicate with you about your orders
To provide customer support
To improve our website and services
To send marketing emails (only if you have agreed to receive them)
To prevent fraud and ensure security
To comply with legal requirements for international trade

3. How We Share Your Information

We do not sell your personal information. We only share it when necessary:

With shipping companies to deliver your orders
With payment processors to handle transactions
With service providers who help us run our business
With government authorities when required by law (customs, taxes, etc.)
In connection with business transfers (like if we sell our company)

4. International Data Transfers

Because we are an international business, your information may be transferred to and processed in countries outside your own country. We take steps to protect your information when this happens, using standard contracts and security measures.

5. Data Security

We use security measures to protect your information, including:

SSL encryption for data transmission
Secure payment processing
Restricted access to personal data
Regular security reviews

However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on where you live, you may have these rights:

Access your personal information
Correct inaccurate information
Delete your information
Object to how we use your information
Get a copy of your data
Withdraw consent for marketing emails

To exercise these rights, contact us using the information below.

7. Data Retention

We keep your information only as long as needed:

For active customer accounts
To comply with legal requirements (tax, customs, etc.)
For business purposes
To resolve disputes

8. Children’s Privacy

Our Site is not for children under 16. We do not knowingly collect information from children.

9. Third-Party Links

Our Site may contain links to other websites. We are not responsible for their privacy practices.

10. Cookies

We use cookies to:

Remember your preferences
Analyze site traffic
Improve user experience

You can control cookies through your browser settings.

11. Changes to This Policy

We may update this policy occasionally. We will post changes on this page with a new “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or your information:

[Your Company Name]

Foshan Kingwell Industry Co.,Ltd.

No. 2, 7th Road, Xingtan Science And Technology Zone, Qixing Community, Xingtan Town, Foshan, Guangdong, China

For European Union residents: You have the right to complain to your local data protection authority.

Thank you for trusting us with your information.